Product

What payment methods do you accept?

We accept major credit/debit cards including Visa, Mastercard, American Express, and Discover. We also offer alternative payment methods such as PayPal for your convenience.

Do you offer gift wrapping services?

Yes, we offer gift wrapping services for a small additional fee. During checkout, you'll have the option to add gift wrapping to your order and include a personalized message.

What is your return policy?

We want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, you can return it within 30 days of delivery for a full refund or exchange. Please see our Returns & Exchanges page for more details.

Shipping

How do I track my order?

Once your order is processed and shipped, you'll receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery through our website or the carrier's website.

Do you offer international shipping?

Yes, we offer international shipping to select countries. During checkout, you can enter your address to see if we deliver to your location and view the shipping options available.

How do I contact customer support?

You can reach our friendly customer support team via email or by phone. Our team is available Monday through Friday, 9 am to 5 pm EST, and we're always happy to assist you with any questions or concerns.